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Now you won’t find the same information on every site but there is a lot of good stuff.Just some examples of what you can find on these sites: If the in-app support tool doesn’t do the trick the next best way to get support is by e-mailing your local Uber office.Clearly these companies haven’t mastered customer service yet and that is one of the reasons why I work so hard to answer all of your questions that come in.I can’t respond to every Tweet or Facebook comment but I do respond to every question I get via e-mail.I’ve compiled an epic list of all the places that you can go to get help from Uber (no matter what city you’re in).If you’re interested in driving for Uber, you can get started by signing up here with my referral link.If you are having any issues with your account, a problem with a fare, or have questions that can’t be found on Uber’s support website (see below) then the best way to get support is by using Uber’s In-App Support.At the end of March, 2016 Uber unveiled it’s new In-App Support.

I will give Uber some credit though, because even though the answer isn’t usually what you want to hear, or even what you asked about, at least they respond pretty promptly these days (within 1-2 hours IME).Just make sure you do a little searching beforehand.If you ask me a question that is easily Google-able or that I’ve already answered a million times you’re likely to get an Uber-like response out of me 🙂 With that being said, there are still a lot of questions that you’ll need to turn to Uber for and there are certain things that they’re very good at answering and dealing with.Sometimes I like to joke that one of the reasons why my site is so popular is because Uber and Lyft are so bad at customer service.I can’t tell you how many times I’ve tried to contact Uber with a question only to get a completely stock reply that often doesn’t even answer the original question.

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